POL-001 · version 1 · effective 2026-11-12
Privacy Policy
Last updated:
October 14, 2025
This Privacy Policy explains how
Team Otto AS , operating
Malibel , collects, uses, stores, and protects personal information.
By using Malibel’s website, mobile app, or connected services, you agree to the terms described in this policy.
## 1. Who We Are
Team Otto AS
(“we,” “our,” or “us”) operates
Malibel , a platform connecting partners, agents, and customers in multiple countries.
Our mission is to create transparent, fair, and secure connections between businesses and individuals
Company name:
Team Otto AS
Platform name:
Malibel
Website: www.malibel.com
Email: support@malibel.com
Registered country:
Norway
## 2. Information We Collect
We collect only the data necessary to operate the platform efficiently and lawfully
### 2.1 Information You Provide
Account details: name, email, phone, and password.
Partner information:
company name, registration number, address, contact details, and payment details.
Agent information:
identification, tax information, payment details, and activity data.
Customer information: contact details, shipping address, and transaction records.
Communications: messages, inquiries, or feedback submitted through the platform.
### 2.2 Information Collected Automatically
Technical data:
IP address, device type, browser, and operating system.
Usage data: login activity, viewed pages, time spent, and clicks.
Cookies:
small files stored on your device to enhance functionality and performance.
## 3. How We Use Your Information
Your information is used only for legitimate business purposes:
To create and manage accounts.
To process transactions securely.
To send confirmations, receipts, and updates.
To pay partners and agents correctly.
To maintain fraud prevention and platform security.
To provide customer and technical support.
To comply with financial, tax, and regulatory obligations.
We never sell or trade personal data to third parties.
## 4. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
Contractual necessity
– to deliver services you’ve agreed to use..
Legitimate interests
– to maintain safe, efficient, and compliant operations.
Legal obligation
– to fulfill financial or regulatory reporting requirements.
Consent
– when you voluntarily subscribe to newsletters or marketing.
We never sell or trade personal data to third parties.
## 5. Sharing of Information
We share information only when necessary and under strict confidentiality agreements:
Payment service providers
for secure transactions and payouts.
Technology providers
who maintain platform infrastructure.
Regulatory authorities,
when required by law (e.g., for tax or compliance purposes).
Legal representatives
in case of fraud, disputes, or legal investigations.
All partners handling your data are GDPR-compliant or operate under equivalent privacy frameworks.
## 6. Data Retention
We retain account data for as long as your account is active.
Transaction data is stored for a minimum of five (5) years
in compliance with Norwegian accounting law and EU financial record requirements.
You may request deletion of your account and personal data, except where legal obligations require retention.
## 7. Cookies and Tracking Technologies
We use cookies to:
Keep you logged in securely.
Improve page performance and personalization.
Analyze usage to optimize platform functionality.
You can disable cookies in your browser, but some features may not function correctly.
## 8. Data Security
We use strict technical and organizational measures to protect your information:
Encrypted data storage and SSL-secured connections.
Restricted access to sensitive data.
Continuous monitoring for unauthorized activity.
Compliance with recognized security standards (ISO/IEC 27001-level principles).
Despite these safeguards, no online system can guarantee absolute security.
## 9. International Data Transfers
As Malibel operates across multiple countries, some data may be processed or stored outside your home country.
All transfers are handled under
GDPR-approved safeguards , including standard contractual clauses and secure encryption protocols.
## 10. Your Rights
Under GDPR and related laws, you have the right to:
Access your personal data.
Correct or update inaccurate data.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Request data portability.
Withdraw consent at any time (where applicable).
Requests can be sent to: support@malibel.com
We will respond within 30 days.
## 11. Children’s Privacy
Malibel does not knowingly collect personal data from individuals under 18 years old.
If such information is discovered, it will be deleted immediately.
## 12. Third-Party Links
Our platform may contain links to third-party websites.
Malibel is not responsible for the privacy practices or content of its partners.
Users are encouraged to review external privacy policies before providing any information.
## 13. Updates to This Policy
This Privacy Policy may be updated periodically to reflect legal, operational, or service changes.
When changes occur, we will notify users through email or a visible platform notice.
Continued use of Malibel after updates implies acceptance of the revised policy.
## 14. Contact Information
Team Otto AS – Malibel
Email: privacy@malibel.com
Website : www.malibel.com
Final Note
We value your trust.
Malibel’s priority is to handle all personal information responsibly, securely, and transparently — in full compliance with international privacy and payment regulations .
Frequently Asked Questions
